🛡️💛 Zitt Communications — Trust & Verify Page
Effective Date: 31st December 2025 | Version 4.0 Purpose: Give customers everything they need to independently verify Zitt before they buy. Companion document: See Zitt Trust & Verify — Internal SOP for the internal procedure that keeps this page accurate (staff use only).
At Zitt, trust is earned — not claimed. Here's everything you need to verify who we are, how we operate, and why customers across Nigeria shop with confidence. 🇳🇬💙
🏛️ Legal & Business Credentials
✅ We are a fully registered Nigerian business.
| Trading Name | Zitt Communications |
| Registered Company Name | Zitt Dimension Solutions Limited |
| CAC Registration Number | 1977076 |
| Registered Office | Suite 3, Kembi Igbore Plaza, Alishiba Bus/Stop, Sango-Otta, Ogun State, Nigeria |
| Trusted Since | 2010 (16+ years in business) |
| Phone | 09113001960 | 09115665493 |
| support@gmail.com |
Our CAC certificate is available to view directly — see Quick Links below — and we're happy to provide further verification at any time.
🛡️ Secure Shopping Guarantees
- ✅ 100% Genuine Products — Quality-verified radios and gadgets only, sourced through verified channels (including select models no longer in production).
- 🛡️ 7-Day Replacement Guarantee — Factory faults reported within 7 days of delivery are replaced or refunded at no cost. [Full Returns & Refunds Policy →]
- 🔐 SSL-secured website and secure payment processing via Paystack.
- 🚚 FREE Nationwide Home Delivery on all orders ₦100,000 and above. [Full Delivery Policy →]
- 💳 Flexible payments: full payment via Paystack (Card or Bank Transfer), or Cash on Delivery (15% deposit upfront, balance paid after doorstep inspection).
Note: Buy Now, Pay Later is currently not available.
🚚 Delivery Process & Timelines
Zitt Logistics delivers straight to your doorstep in every state and the FCT. Delivery fee and timeline depend on your zone — the exact fee is always confirmed before you pay.
| Zone | Delivery Time |
|---|---|
| 🏙️ Lagos | Same day / 1 business day |
| 🌆 Ogun, Oyo | 2 business days |
| 🌇 Ondo, Osun, Edo | 2–3 business days |
| 🌅 FCT, Kogi, Abia, Anambra, Bayelsa, Delta, Ekiti, Enugu, Imo, Kwara, Niger, Rivers | 3 business days |
| 🌄 Akwa Ibom, Cross River, Ebonyi, Nasarawa, Benue | 3–4 business days |
| 🏔️ Kaduna, Kano, Plateau, Zamfara, Kebbi | 4–5 business days |
| 🗻 Bauchi, Gombe, Jigawa, Katsina, Sokoto, Taraba | 5 business days |
| 🏜️ Yobe, Borno, Adamawa | 5–6 business days |
FREE on orders ₦100,000+. We notify you at every stage — packing, dispatch, and delivery — via WhatsApp or SMS. Sensitive electronics like two-way radios are packaged with shock-protective materials to arrive in perfect condition. [Full Delivery Policy →]
🔍 Transparency & Accountability
- 💰 Clear zone-based pricing, confirmed before you pay — no hidden charges
- 📱 Real-time order updates via WhatsApp or SMS
- 🚚 Delivery handled by Zitt Logistics, our dedicated delivery arm
- 🤝 Responsive support available by call, WhatsApp, and email
- 📜 CAC registration publicly viewable
- 🎥 Customer unboxing videos and dispatch records
- ⭐ Independently verifiable customer reviews — [see Reviews →]
📚 Our Policies (Full Documents)
Every claim on this page is backed by a full written policy — nothing here is a verbal promise:
- 📘 [Shipping & Nationwide Delivery Policy]
- 🔁 [Returns & Refunds Policy]
- 🔒 [Privacy Policy]
- 📜 [Terms & Conditions]
💛 Our Commitment to You
We are committed to honesty, reliability, and excellent service. Every order is handled with care because your trust matters more than any single sale. Hundreds of satisfied customers across Nigeria have chosen Zitt since 2010 for transparent transactions and dependable delivery. 🙏🇳🇬
📞 Still Have Questions?
We're happy to verify anything you need.
📞 Call or WhatsApp: 09113001960 | 09115665493 📧 Email: support@gmail.com 🏢 Visit: Suite 3, Kembi Igbore Plaza, Alishiba Bus/Stop, Sango-Otta, Ogun State 🕐 Support hours: 10am – 4pm (Mon–Sat)
Quick Links: 📜 View CAC Certificate | ⭐ Customer Reviews | 🎥 Unboxing Videos | 🏠 Back to Shop | 📞 Contact Support
Shop with confidence at Zitt Communications 💪 Authentic products • Flexible payment • Free nationwide delivery on qualifying orders • Trusted since 2010 🇳🇬
📝 Revision History
| Version | Date | Change |
|---|---|---|
| 2.0 | 31 Dec 2025 | Corrected guarantee window (2mo→7 days) and delivery zones to match current policies; added registered legal entity name, physical address, and direct email; added Part B internal SOP |
| 3.0 | 31 Dec 2025 | Confirmed and corrected registered company name spelling (Zitt Dimension Solutions Limited); confirmed Zitt Communications is the trading name and Zitt Logistics is the official in-house logistics arm (not a third-party network) |
| 3.1 | 31 Dec 2025 | Replaced "100% Authentic Products — Brand-new, certified original" with "100% Genuine Products — Quality-verified," to accurately cover select models no longer manufactured by the original brand |
| 4.0 | 31 Dec 2025 | Split the internal SOP (formerly Part B) out into its own standalone document, Zitt Trust & Verify — Internal SOP. This document now contains only the customer-facing page |