INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What method of payments do you accept

We accept various payment methods, including credit cards, debit cards, bank transfers, cash on delivery and popular online payment platforms such as Paystack. You can choose the most convenient option during the checkout process.

Do you offer warranty on your products

Yes, we provide warranty coverage on most of our products. The duration and terms of the warranty may vary depending on the manufacturer and the specific item. Please refer to the product description or contact our customer support team for detailed warranty information.

How long does shipping & delivery takes?

Delivery times may vary depending on your location and the availability of the product. Typically, we aim to process and dispatch orders within 1-7 business days. The estimated delivery time will be provided during the checkout process, taking into account the shipping method and your location.

What is your return policy?

We have a hassle-free return policy. If you receive a defective or damaged product, or if you are not satisfied with your purchase, you can initiate a return within a specified timeframe. Please refer to our Return Policy page on our website for detailed instructions and guidelines on how to process a return

Are your products brand new?

Yes, at Zitt, we only sell brand new and genuine products sourced directly from reputable manufacturers and authorized distributors. We guarantee the authenticity and quality of all the mobile gadgets and accessories available on our platform.

Can I track my orders?

Yes, we provide order tracking services. Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can monitor the progress of your delivery and stay updated on the estimated delivery date.

How can i contact customer support?

You can contact our customer support team by visiting our Contact Us page on our website. We provide various contact options, including email, phone, and live chat support. Our team is ready to assist you with any inquiries or concerns you may have.

Do you offer discount and promotions?

Yes, we regularly run promotions, discounts, and special offers on selected products. Keep an eye on our website or subscribe to our newsletter to stay informed about the latest deals and discounts available at Zitt

INFORMATION ABOUT US

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